Emergency Support

 

I cannot provide emergency support, however, please see a list of useful resources which are both national and local emergency support agencies.

 


National and Local Support Agencies

 

NHS 24 – 111 (this is a 24-hour, freephone service)

Please call this number for non-urgent medical support. Available when your GP practice is closed

 

Mental Health Assessment Service – 0131 537 6000

This is an emergency assessment service based at The Royal Edinburgh Hospital (24-hours) and The Royal Infirmary Edinburgh (Mon – Thurs 5pm to 8am and from Fri 5pm to Mon 8am). This service is available for people facing a mental health crisis, who may need emergency mental health assessment or have been referred by their GP.

You can find more details on the website

 

Edinburgh Crisis Centre – 0808 801 0414 (this is a 24-hour, free helpline)

This service offers face to face support and aim to see you the same day that you call. It provides emotional and practical support at times of crisis to people aged 16 + who are using or have used mental health services. As well as calling the number above you can also text 07974 429 075, email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit the website for more details.

 

Edinburgh Samaritans – 0131 221 9999 (9am – 10pm)

If you are feeling suicidal, need emotional support or worried about someone else, you can call Edinburgh Samaritans and speak with someone over the phone.  You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. or visit the website.

 

Breathing Space – 0800 83 85 87 (freephone, Mon – Thurs 6pm to 2am, Fri 6pm to Mon 6am) 

Breathing Space will listen and offer information and advice in the hours when other services may not be available, e.g. GP’s. You can visit the website for more information.

 

Shout – is a crisis text line. Text ‘SHOUT’ to ‘85258’ and a Texter will be put in touch with someone who will chat via text. This service is designed to help individuals to think more clearly and consider next steps.The service is free using EE, Three and Vodaphone. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to clarify charges.

 

National Domestic Abuse and Forced Marriage Helpline – 0808 2000 247 (24-hours)

This service is run by Women’s Aid. You can find out more on the website. Please visit the website. Quick exit features are available.

 

Mental Welfare Commission Advice – 0800 389 6809 (freephone, Mon – Thurs 9am to 5pm, Fri 9am to 4.30pm)

The Mental Welfare Commission is an independent organisation working to safeguard the rights and welfare of everyone with a mental illness, learning disability or other mental disorder. Visit the website for more information at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Social Care Direct – 0131 200 2324 (Mon – Thurs 8.30am to 5pm, Fri 8.30am to 3.55pm)

You can ask for advice or refer yourself or someone you know in Edinburgh through the Social Care Direct service.  You may need help due to illness, frailty, disability or concerns about safety of an adult or child at risk of harm.  You can phone the number above or email This email address is being protected from spambots. You need JavaScript enabled to view it., find out more on the website.

 

Edinburgh Carers Council – 0131 270 6087 – a local Edinburgh charity that provides free, confidential and independent support for carers supporting someone with mental or physical health difficulties

Information for carers or family members can be accessed through the website.

 

Victim Support Scotland – 0800 160 1985 (freephone, Mon – Fri 8am to 8pm)

Victim Support provides support to all those affected by crime for as long as you need them, you can find out more on their website.

Edinburgh Rape Crisis Centre  & Rape Crisis Scotland– 0131 556 9437 (for referrals and appointments, voicemail service) text 07537 410027 (6pm – midnight)  Phone 08088 01 03 02 (6pm – midnight)

Free and confidential emotional and practical support, information and advocacy to women, all members of the transgender community and young people aged 12-18 who have experienced sexual violence at any time in their lives. Visit the websites for more details.

 

Shakti Women’s Aid – 0131 475 2399 (Mon – Fri 9.30am to 4pm)

This service provides help for black minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse. Call the number above or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Visit the website for more information.

 

Alcoholics Anonymous – 0800 917 7650

Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. You can also email This email address is being protected from spambots. You need JavaScript enabled to view it. or find out more on the website.

 

Narcotics Anonymous - 0300 999 1212 (10am to midnight)

This is a non-profit fellowship or society of men and women for whom drugs had become a major problem. They are recovering addicts who meet regularly to help each other stay clean. You can find out more on the website.

 

Marijuana Anonymous – 0300 124 0373  email This email address is being protected from spambots. You need JavaScript enabled to view it.

The primary purpose of this service is to stay free of marijuana and to help the marijuana addict who still suffers achieve the same freedom.  Visit the website for more information.

 

Al-Anon – 020 7403 0888

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not. For more information visit the website.

 

Alateen – 020 7593 2070

Alateen is for teenage relatives and friends of alcoholics and is a part of Al-Anon. See more at the website.